Ep 20: The Toll of the Tones: Truths of 911 Dispatch (Part 1 of 2)

In recognition of National Public Safety Telecommunicators Week, this special roundtable brings together dispatchers from police, fire, and paramedic services across Canada and the United States. With decades of combined experience, this conversation breaks down what 911 dispatch actually is, what it requires in real time, and why it’s often misunderstood. From cognitive overload and […]